Innovative and customised assistance & emergency management solutions
“ We specialise in insurance-related emergency aid and regulatory services as well as global business emergency management solutions. We also offer international travellers a consistent assistance solution in 17 countries in Central and Eastern Europe. „
Our operations centre gives you access to a wide range of medical, technical and travel-related assistance comprehensively covering the whole the CEE region, as well as our global network of correspondents.
We also provide you with decades of experience, extensive know-how from the most diverse areas of communication, and opportunities to interact in the event of problems and emergency situations, so that together we may develop an individual, contemporary solution for the challenges your business faces.
CEE ASSISTANCE AT A GLANCE
We represent a group of independent assistance companies with a shared direct operational area covering the CEE region.
Our operations centre in Vienna is the central point of contact for emergency reports originating in the whole area.
As an all-round assistance provider, we offer regional and worldwide assistance services related to medical care, vehicles, travel, legal services, and household matters to our local and international clients.
Starting from the concept of assistance, we have developed a spectrum of services covering different aspects of risk management and business continuity.
DEVELOPMENT OF NEW SOLUTIONS
Our ongoing development of the assistance approach and our solutions is a key component of our company, our clients and end users reap the benefit of this.